Delete your MarbleRoo account

MarbleRoo

In the game

1. Open MarbleRoo and go to Settings.
2. Under Account, tap Delete account.
3. Tap Delete, then type dontplaymarbleroo and tap Delete everything to confirm. If asked, sign in with Google or Apple again.

Without the game

Email hello@marbleroo.com with the subject "Delete my account". Send it from the email of the Google or Apple account you signed in with, or give your name as shown on the boards (like "Swift Otter 42"). We may ask you to confirm the account is yours, and will reply within 30 days.

What gets deleted

• Your sign-in, including your email address and profile details.
• Your rows on the leaderboard and weekly boards, and the name you chose.
• Your player summary, and the messages and corrections the team sent you.
• Your saved progress (the backup of your stars, levels, cosmetics and settings), and any notes the game's cheat checks made on it.
• On the phone you delete from: your stars, levels and cosmetics. The game starts fresh.

What stays

• Prize claims: your player ID and which prize was claimed, so a prize can't be claimed twice. They can't be linked back to your Google or Apple account once it is deleted.
• Name and board checks: your player ID with when you last changed your name, and whether the team approved or blocked the account on the boards, so these limits can't be dodged by deleting. They can't be linked back to your Google or Apple account once it is deleted.
• Crash reports: kept for 90 days by Google's Crashlytics service.
• Play statistics: these use a random app ID, not your account, and expire on their own within 14 months.

Suggestion box messages are separate. Email us if you want those deleted too.

See our Privacy Policy.